A family friendly hotel

Book an adventure this year and stay in our family friendly hotel!

We know that the best type of break is one with the whole family and a Mercure hotel is the perfect base for any adventure!

Stay connected with free WiFi. Whether you need to book last minute attraction tickets, or post photos of your day out, you can surf the web for free with Mercure.

We welcome the whole family, from Grandma and Grandad, to babies and toddlers, older children and teenagers to Mum and Dad, and we can provide a cot or additional beds at no extra cost* in an adult room, or choose a Classic Family Room, for more space.

We strive to make your stay as fun and exciting as possible, which is why our hotel has a range of board games for you to borrow at no additional cost. A short distance from the hotel, there are a number of tourist and leisure activities available, for you to choose from. If the sun isn’t shining, make a splash in the swimming pool at our Feel Good Health Club.

Once you’ve worn yourselves out, find a table at our Brasserie restaurant and sit down to a mouth-watering dish made with locally sourced produce. The little ones can join you with our Little Monsters’ Mighty Menu: a main, dessert and drink for just £7! In the morning, enjoy a hearty buffet breakfast and best of all, it’s completely free for children under 12 years of age!

*Subject to availability and space. Please contact the hotel directly to check availability. To book family rooms, it may be easier to book by phone, please call 0844 815 9010.

Discover Norwich from only £160 per couple

Discover Norwich from only £160 per couple

Relax, revive, reawaken, recharge and discover Norwich.

From £150 per couple, you can enjoy a two night stay with breakfast both mornings PLUS dinner, from our Chef’s Choice Menu on one night.

FREE high speed WiFi available throughout the hotel.

Book up until 30th May 2020, for stays between 1st March 2020 and 31st May 2020, subject to availability.

Upgrade to a privilege room from £20 per night and enjoy a Nespresso coffee machine, robe and slippers.

Click here for other offers.

Hen Party Live Music Night Packages

Hen Party Live Music Night Packages

Book one of our live music nights for a hen party and take advantage of our great offer:

  • Book for a party of 10 or more people and the bride goes free
  • Book for 20 or more people and not only will the bride go free, you will receive a complimentary Bucks Fizz drink reception
  • Book for 30 or more people and the bride and organiser will go free, as well as receiving a complimentary Bucks Fizz drinks reception

We can create bespoke packages that include accommodation, afternoon tea, private dinner and the use of our Feel Good Health Club to help you give the bride a perfect send off! Contact our Events Team on 01603 294 330*.

Christmas 2020

Christmas 2020

Come together this festive season with our brand new intimate Christmas celebrations. Coming soon are a range of fantastic offerings that are sure to make every Christmas get together an occasion to remember.

Join our mailing list to be the first to know once this year’s celebrations are announced!

Meetings Express – A fast, flexible and hassle-free way to book meeting rooms with Mercure

Your time is precious, so book your next meeting room quickly and conveniently with Meetings Express, our newly streamlined meetings service. All of the usual benefits and inclusions you’d expect from Mercure, in one easy-to-book step. Available across 26 participating Mercure hotels.

• Booking can be made & confirmed in one phone call
No cancellation fee up to 24 hours in advance
• Both room hire packages & day delegate packages available
No contract required
• Dedicated meeting planner to help organise your day
• Available on bookings with up to 20 delegates that take place within 28 days of initial enquiry

View flyer for full terms & conditions and for more information on the participating Meetings Express hotels with excellent facilities all over Great Britain.

Discounted Rates for Group Bookings

Discounted Rates for Group Bookings

If you are travelling with a group of friends, colleagues, or even if you’re looking for the whole family to stay under one roof, a Mercure hotel is the perfect for you.

Expect a warm, friendly welcome, relaxed surroundings and a stress free break, by making all reservations on the same booking, through one single point of contact.

We offer discounted rates for groups and can additionally organise the little extras including arrival drinks, evening meals or even a private dinner for your special occasion.

For any enquiries for 9 rooms or more, please contact our Groups team – they will be happy to assist!

Overnight Accommodation Package B

Overnight Accommodation Package B

Make a break of it and book one of our special accommodation packages.

Book one of our upcoming disco nights and enjoy a themed disco, a delicious two course meal, overnight accommodation and a full English breakfast for two people, for just £119.

Our disco nights are perfect for hen parties, birthdays and nights out with friends or colleagues!

A deposit of £50 per bedroom is required and full payment due 1 week prior to the event. Subject to availability.

Click here to view all of our events.

Overnight Accomodation Package A

Overnight Accommodation Package A

Make a break of it and book one of our live music accommodation packages.

Book one of our upcoming tribute nights and enjoy a live act, disco and a delicious two course meal, overnight accommodation and a full English breakfast for two people, for just £129.

Our tribute nights are perfect for special birthdays, nights out with a twist and hen parties!

A deposit of £50 per bedroom is required and full payment due 1 week prior to the event. Subject to availability.

Click here to view all of our events.

Intimate Weddings with Mercure

Intimate Weddings with Mercure

We’re excited to announce our new Intimate Weddings package – all you need for a small lavish wedding with your nearest and dearest!

Our Intimate Weddings package starts at £65 per person and is available for new enquiries booked after 1st August 2020, for weddings taking place on selected dates from 1st August 2020 until 28th February 2021. We’re also offering more relaxed terms and conditions, so you can expect a flexible and enhanced approach to both the terms of contract and payment. Our team are on hand to answer any questions you may have and you can rest assured, knowing we are here to help with every step.

Our all-new Intimate Weddings package includes:

  • In-house Master of Ceremonies and our very own experienced Wedding Planner
  • Dedicated room for your civil ceremony
  • Outdoor reception with cocktails and canapés (weather permitting)
  • Three course choice wedding breakfast with selection of hot drinks
  • Half a bottle of specially selected wine per guest and a glass of prosecco to toast the happy couple
  • Two night mini-moon in our Bridal Suite, including breakfast served in your room

Glitz up your wedding with our extras!

Speak to our wedding team for more information on how we can add a little extra sparkle with our additional extras!

Hen Party – Girls Night In: Talk to us about our great ideas for a giggle with the girls

Afternoon Tea with the Aunts: A fabulous way to bring some relatives together before your Wedding day (Uncles welcome too)!

The Party of all Parties: At a later date when we can once again celebrate together, organise a disco, dance and light buffet for more friends in our perfect event room. Why not organise an evening reception for your one year anniversary party with us at the same time for an excuse to wear your dress again?


Simply contact our wedding planner to choose a date and to discuss full terms & conditions of this offer.

This package has been designed for weddings of up to 30 guests. Please note, the 30 guest limit must include everyone at the ceremony, including any photographers, musicians etc. For weddings of 25 guests or less, a higher price per person will be applied. We will be abiding by government guidelines at the time of the wedding and will also follow any social distancing regulations. Current government guidance for small marriages and civil partnerships can be found here.