A family friendly hotel

Book an adventure this year and stay in our family friendly hotel!

We know that the best type of break is one with the whole family and a Mercure hotel is the perfect base for any adventure!

Stay connected with free WiFi. Whether you need to book last minute attraction tickets, or post photos of your day out, you can surf the web for free with Mercure.

We welcome the whole family, from Grandma and Grandad, to babies and toddlers, older children and teenagers to Mum and Dad, and we can provide a cot or additional beds at no extra cost* in an adult room, or choose a Classic Family Room, for more space.

We strive to make your stay as fun and exciting as possible, which is why our hotel has a range of board games for you to borrow at no additional cost. A short distance from the hotel, there are a number of tourist and leisure activities available, for you to choose from. If the sun isn’t shining, make a splash in the swimming pool at our Feel Good Health Club.

Once you’ve worn yourselves out, find a table at our Brasserie restaurant and sit down to a mouth-watering dish made with locally sourced produce. The little ones can join you with our Little Monsters’ Mighty Menu: a main, dessert and drink for just £7! In the morning, enjoy a hearty buffet breakfast and best of all, it’s completely free for children under 12 years of age!

*Subject to availability and space. Please contact the hotel directly to check availability. To book family rooms, it may be easier to book by phone, please call 0844 815 9010.

Discover Norwich from only £160 per couple

Discover Norwich from only £160 per couple

Relax, revive, reawaken, recharge and discover Norwich.

From £150 per couple, you can enjoy a two night stay with breakfast both mornings PLUS dinner, from our Chef’s Choice Menu on one night.

FREE high speed WiFi available throughout the hotel.

Book up until 30th May 2020, for stays between 1st March 2020 and 31st May 2020, subject to availability.

Upgrade to a privilege room from £20 per night and enjoy a Nespresso coffee machine, robe and slippers.

Click here for other offers.

Hen Party Live Music Night Packages

Hen Party Live Music Night Packages

Book one of our live music nights for a hen party and take advantage of our great offer:

  • Book for a party of 10 or more people and the bride goes free
  • Book for 20 or more people and not only will the bride go free, you will receive a complimentary Bucks Fizz drink reception
  • Book for 30 or more people and the bride and organiser will go free, as well as receiving a complimentary Bucks Fizz drinks reception

We can create bespoke packages that include accommodation, afternoon tea, private dinner and the use of our Feel Good Health Club to help you give the bride a perfect send off! Contact our Events Team on 01603 294 330*.

Christmas 2020

Celebrate the season in safety & style

To bring everyone together this festive season we’re offering a range of celebrations. From festive favourites to exciting new experiences, this year you won’t want to miss out on the chance to bring people together with Mercure.

Celebrate safe in the knowledge that our venue has taken every step to ensure safety to all our guests. Social distancing will be in place, regular sanitiser stations will be available and our staff are on hand at all times to ensure the security of everyone joining us this Christmas.

Enter your details below and our team will get back to you with more information on our offerings.

Meetings Express – A fast, flexible and hassle-free way to book meeting rooms with Mercure

Your time is precious, so book your next meeting room quickly and conveniently with Meetings Express, our newly streamlined meetings service. All of the usual benefits and inclusions you’d expect from Mercure, in one easy-to-book step. Available across 26 participating Mercure hotels.

• Booking can be made & confirmed in one phone call
No cancellation fee up to 24 hours in advance
• Both room hire packages & day delegate packages available
No contract required
• Dedicated meeting planner to help organise your day
• Available on bookings with up to 20 delegates that take place within 28 days of initial enquiry

View flyer for full terms & conditions and for more information on the participating Meetings Express hotels with excellent facilities all over Great Britain.

Discounted Rates for Group Bookings

Discounted Rates for Group Bookings

If you are travelling with a group of friends, colleagues, or even if you’re looking for the whole family to stay under one roof, a Mercure hotel is the perfect for you.

Expect a warm, friendly welcome, relaxed surroundings and a stress free break, by making all reservations on the same booking, through one single point of contact.

We offer discounted rates for groups and can additionally organise the little extras including arrival drinks, evening meals or even a private dinner for your special occasion.

For any enquiries for 9 rooms or more, please contact our Groups team – they will be happy to assist!

Festive Lunches and Dinners

Festive Dining

Join us this winter for a very special dining experience. Celebrate the season with a magnificent three-course meal, with all the trimmings you could wish for. Whether it’s a dinner for two or a
feast for the family, our festive dining experience is sure to be to everyone’s taste.

£25 per person – Add a half bottle of house wine for £10*


Premium Festive Dining

Upgrade your dining experience to a sensational five-course festive feast. Enjoy a premium festive menu that includes a Champagne sorbet, cheese course and glass of bubbly.

£50 per person – Add a half bottle of premium wine for £15*


Festive Lunch

This Christmas we could all use something traditional, so join us Monday to Saturday for a three-course festive lunch with all the trimmings.

£20 per person – Add a half bottle of house wine for £10*


A £10 deposit per person is required at the time of booking to secure your place. All deposits are non-refundable and non-transferable except in the event of government restrictions leading to us being unable to operate the event; in this instance deposits will be refunded. Further terms and conditions are available upon request. *Based on two people sharing a full bottle of house wine.

Pizza & Prosecco

Pizza & Prosecco

Join us in a relaxed festive setting for our Pizza & Prosecco evenings this winter season. Choose from a range of delicious pizzas accompanied with bubbles or beer.

  • Margherita – tomato, mozzarella, herbs, rocket (v)
  • Streaky bacon, brie, cranberry
  • Goats’ cheese, red onion chutney, spinach (v)
  • Full Christmas – Turkey, pigs in blankets, stuffing, crispy sage

£40 for two pizzas including a bottle of Prosecco or 6 bottles of beer


A £10 deposit per person is required at the time of booking to secure your place. All deposits are non-refundable and non-transferable except in the event of government restrictions leading to us being unable to operate the event; in this instance deposits will be refunded. Further terms and conditions are available upon request.

Kids Menu

Kids Menu

Keep little mouths smiling this Christmas with our special menu designed with the kids in mind. Featuring all of their favourite dishes with an added sparkle.

Starters
Mozzarella sticks, BBQ dip (v)
Tomato & basil soup, rustic roll (v)
Vegetable crudités, cream cheese (v)

Main Course
Fish goujons, chips and peas
Mac ‘n’ cheese, garlic bread (v)
Roast turkey dinner

Dessert
Marshmallow rocky road & chocolate sauce
Selection of ice creams
Banana split

£7 per person – Ages 5 to 12 (Kids under 5 eat free)

Festive Drinks Packages

Add on one of our Festive Drinks Packages when you book your event!

Add on one of our drinks packages to the event of your choice!

2 Bottles of Prosecco – £40

2 Bottles of House Wine – £40

2 Bottles of Premium Wine – £50

Bucket of 6 Beers – £20

Taittinger Champagne – £50

2 Bottles of Taittinger Champagne – £90

Christmas Carafes (serves 4 – see below for choices) – £20

GIN & TONIC
Gordon’s Premium Pink gin and tonic water

BERRY NICE FIZZ
Gordon’s Sloe Gin, lemon juice, sugar syrup and soda

COSMO
Ketel One vodka, Cointreau, cranberry and lime

PORNSTAR MARTINI
Smirnoff vodka, vanilla syrup, passionfruit purée and Prosecco